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Privacy Policy

Privacy Policy for Ground & Flow

At Ground & Flow, accessible from https://groundandflow.com, one of our top priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by Ground & Flow, and how we use it.

If you have additional questions or need more information about our Privacy Policy, feel free to contact us at the details provided below.

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reason why, will be made clear at the point we request it.

If you contact us directly, we may receive additional details such as your name, email address, phone number, the content of your message and/or attachments, and any other information you choose to share.

When registering for an account, we may request your name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect for purposes including:

  • Operating and maintaining our website

  • Personalizing and improving user experience

  • Analyzing website usage and visitor behavior

  • Developing new features and services

  • Communicating with you, including customer service and marketing

  • Sending emails and updates

  • Preventing fraud and ensuring site security

Log Files

Ground & Flow follows standard procedures for using log files. These log visitors when they access the website and may collect IP addresses, browser type, ISP, timestamps, referring/exit pages, and clicks. This data is not linked to personally identifiable information and is used solely for analytical purposes.

Cookies and Web Beacons

Like many websites, Ground & Flow uses cookies to store information such as visitors’ preferences and accessed pages. This data helps us optimize user experience by tailoring content based on browser type and other factors.

Advertising Partners

We may work with third-party ad partners who use cookies, JavaScript, or web beacons in their advertisements. These technologies automatically collect your IP address and may be used to measure campaign effectiveness and personalize ads.

Ground & Flow has no access to or control over these cookies used by third-party advertisers.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We encourage you to review the Privacy Policies of those third parties for more information and opt-out instructions if desired.

Your Data Protection Rights (GDPR)

As a user, you are entitled to:

  • Access your personal data

  • Correct inaccurate or incomplete information

  • Delete your data, under certain conditions

  • Restrict data processing, under certain conditions

  • Object to processing, under certain conditions

  • Request data transfer to another provider, under certain conditions

We respond to such requests within one month. To exercise any of these rights, please contact us.

California Privacy Rights (CCPA)

Under the CCPA, California consumers have the right to:

  • Request details about collected personal data

  • Request deletion of personal data

  • Request that their personal data not be sold

If you wish to exercise any of these rights, please contact us. We will respond within one month.

Children’s Information

We are committed to protecting children online. We do not knowingly collect personal data from anyone under the age of 13. If you believe your child has provided us with such data, please contact us, and we will remove it promptly.

Contact Us

📧 Email: customerservice@groundandflow.com
🕘 Service Hours: Monday to Friday, 9 AM – 5 PM (EST)